Effective Date:
February 10, 2021
This Privacy Policy applies to the website that is linked to this Privacy Policy (the “Services”) provided by Signetic LLC. or its affiliates (“Company” “we,” “us,” or “our”).
IMPORTANT NOTE: This Privacy Policy applies to individually identifiable information that you provide to us for purposes of obtaining medical care through the Services (such information is also referred to as “Protected Health Information” or “PHI”), which is subject to our Health Insurance Portability and Accountability Act Notice of Privacy Practices (the “HIPAA Notice”), and information that is not PHI. The HIPAA Notice describes how we can use and share your PHI and also describes your rights with respect to your PHI. This Privacy Policy supplements the HIPAA Notice for PHI. If there is ever any conflict between this Privacy Policy and the HIPAA Notice, the HIPAA Notice will apply. The HIPAA Notice does not apply to information that is not PHI.
We may collect the following kinds of information when you use a Service:
Information you provide directly to us. For certain Services or activities, such as when you register with a Service, subscribe to our alerts, or contact us directly, we may collect some or all of the following types of information:
Contact information, such as your full name, email address, mobile phone number, and address;
Personal health information, previous treatments, general health, and health insurance; and
Any other information you provide to us.
We may combine such information with information we already have about you.
Information we collect automatically. We may collect certain information automatically when you use our Services, such as your computer’s Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information. We may also collect certain location information when you use our Services, such as your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.
We may use cookies to automatically collect this information. Cookies are small bits of information that are stored by your computer’s web browser. By using the Services, you consent to our use of cookies and similar technologies.
We may also collect technical data to address and fix technical problems and improve our Services. Your device or browser settings may permit you to control the collection of this technical data. By using the Services, you are consenting to us or any party acting on our behalf collecting this technical data.
Information from Third-Party Services. If you access the Services from an advertisement on a third-party website, application, or other service (a “Third-Party Service”) we may receive information from the owner of the Third-Party Service related to you or that advertisement.
We may use the information we collect online to:
Provide and improve the Services;
Contact you;
Fulfill your requests for services, and information;
Send you information about appointments from us or on behalf of our affiliates;
Analyze the use of the Services and user data to understand and improve the Services;
Conduct research using your information, which may be subject to your separate written authorization;
Prevent potentially prohibited or illegal activities and otherwise in accordance with our Terms of Use; and
For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.
Corporate affiliates. We may share your information with our affiliates.
Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of Company, our affiliates, patients, users, or the public.
Business Transfers. HIPAA permits organizations to transfer PHI in certain circumstances. We can transfer your information as part of a transfer of the assets of the organization, merger, or consolidation or in the unlikely event of bankruptcy, if such transfer is permissible under HIPAA and the HIPAA Notice.
Protected Health Information. We may transfer your PHI as described in the HIPAA Notice and permitted under HIPAA.
With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
If you choose to engage in public activities on the third party sites that we link to, you should be aware that any information you share there can be read, collected, or used by other users of these sites and forums. You should use caution in disclosing personal information while participating in these areas. We are not responsible for the information you choose to submit in public areas.
No information provided by patients during medical consultations or requests for medical appointments is ever used for marketing purposes.
We use measures to protect Protected Health Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with HIPAA. We use measures designed to protect other information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.
You may also request that we delete your personal information by sending us an email at info@signetic.com. We will delete such information unless we are required to maintain information in accordance with applicable law.
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you.
We do not share Protected Health Information with third parties for their own direct marketing purposes.
Some of the Services may contain links to content maintained by third parties that we do not control. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.
Opt-Out. To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit their respective websites. You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable interest-based advertising for those browsers and devices. If you opt out, you will still receive ads but they may not be as relevant to you and your interests, and your experience on our Services may be degraded.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers transmit “do-not-track” signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using the Services and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.
If you have any questions about this Privacy Policy or our practices, please email us at info@signetic.com.
We are pleased to offer you information via an online vaccination scheduling service. We think it is important for you to know how we handle information we communicate via the Internet. This Terms & Conditions statement outlines our practices and our sensitivity to your right to privacy. We reserve the right to revoke access at any time, for any reason.
Consent - You agree that your use of online service materials are subject to your agreement with all of these Terms of Use, and the Privacy Policy. You agree that you will not violate any local, state, federal or international laws in using this website or accessing any Material on this website.
Site Access - We reserve the right to prohibit, restrict or discontinue your access to certain pages within the website if you violate any terms of this agreement. Cleveland Clinic may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our website. To remain in compliance, we suggest that you review the Terms of Use, as well as the other website policies listed above, at regular intervals.
Response to Electronic Communication - We will make its best effort to provide a timely response to electronic inquiries (emails and other electronic communication). In some cases, the clinic staff who needs to respond to an electronic inquiry or other communication may not be immediately available; you should allow at least two (2) business days for a response. Accordingly, emergency situations requiring immediate attention should not be submitted electronically. We are only able to respond to electronic communications based on the information sent by you, the patient. If there is insufficient information provided, we will be unable to provide accurate and reliable services.
Website Links - may offer links to related medical websites not managed by us. These website link(s) are for your informational purposes only. We do not endorse and have not verified the accuracy of the information in/on these websites, and you should not rely on any of the information found on the websites for purposes of treatment or diagnosis.
E-mail Privacy - As a user of online service you should be aware that you will be notified via email for your upcoming vaccination. This means that any person with access to your email will be able to see this notification. This could include your family members, employer or anyone else who can access your email account. If you send us an e-mail communication, it may be shared with the staff who assist the provider in providing your vaccination.
Appropriate Use: The platform is designed to be used for end-to-end COVID vaccination solution, the platform is not a substitute for medical care or office visits.
Security and Confidentiality - We are committed to protecting the confidentiality of your medical information. Firewalls, encryption, and audit trails are further used to safeguard your information. We have taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use.
The platform must be accessed with a Secure Sockets Layer (SSL) compatible browser or terminal. Our SSL web server uses authentication and offers a high level of encryption technology.
You can tell when your connection is encrypted by looking at the location (URL) field. If the URL begins with https:// (instead of http://), the connection is encrypted. This means your data cannot be read or deciphered by unauthorized individuals.
Children - Except as otherwise indicated, we do not knowingly or intentionally collect personal information from children under age 18. The content of our Site is directed at adults, and therefore this Site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this online service.
